Business Development Associate

Location: City of Westminster

Job Title:

Business Relationship Officer

Location:

London, Harley Street Part-Time: 40 hours per week

Contract:

Permanent, hybrid minimum of one day per week in the office

Salary:
Up to £33,613 to £34,000

We’re looking for a Business Relationship Officer to join our primary care team at our prestigious private GP clinic in Harley Street. This is a supportive and friendly team, and the role plays an important part in strengthening our relationships across luxury hospitality and corporate organisations.

You’ll help enhance our brand presence especially with hotel partners and concierge teams, working closely with the Business Development Manager to deliver consistent, high‑quality engagement.

This is a role where you’ll spend time out and about across London meeting current and new partners face to face, supporting our activity on the ground, and representing us at key industry events. It’s a great opportunity for someone who enjoys building relationships, working collaboratively, and contributing to meaningful commercial growth.

As a Business Relationship Officer you’ll support all aspects of business development activity. You’ll help prepare proposals, materials and reports, maintain accurate CRM records, and ensure our partners receive timely communication and support. The role is varied and hands‑on, giving you the chance to build trusted relationships especially across hotel concierge networks while helping the Business Development Manager with admin tasks so they can focus on strategic initiatives.

This role will give you the opportunity to develop your commercial and partnership skills.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

Act as a liaison for hotel concierge teams and hospitality partners

Build and maintain trusted B2B relationships across hotel networks

Represent us at monthly Les Clefs d’Or meetings and concierge networking events

Gather and relay feedback from concierges and hotel partners, running reports and keeping spreadsheets up to date Support daily business development operations, including preparing materials, reports and CRM updates

What you’ll bring:

Experience building trusted B2B relationships and working to KPI'sConfidence engaging with external stakeholders face to face Strong organisational and administrative skills

Ability to manage CRM systems accuratelyA proactive approach with confidence working independently and spending time on site

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Business Relationship Officer you’ll be eligible for:25 days holiday each year plus bank holidays, increasing with service, with option to buy or…