Snr Solution Area Specialist - Consumer Goods

The Retail & Consumer Goods organization brings together deep industry expertise, innovative technology, and strategic customer relationships to help customers transform their businesses through cloud and artificial intelligence. As part of this team, you will engage with senior customer stakeholders and decision makers, collaborate across Microsoft, and identify opportunities where Cloud and AI capabilities can address complex business priorities and deliver meaningful customer outcomes.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

As a Cloud and AI Specialist Seller, you will lead strategic sales engagements with senior stakeholders and decision makers across high-value customers to identify, qualify, and accelerate Cloud and AI opportunities. You will combine your understanding of customer priorities with cloud, AI, market, and competitive insights to shape sales strategies and guide solutions that enable AI- and cloud-driven transformation. This opportunity will allow you to deepen your Cloud and AI business expertise, strengthen your executive and strategic selling capabilities, and collaborate across Microsoft to help customers achieve measurable business outcomes through secure, AI-powered transformation.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.

Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.

Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.

Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting…