Project Sales & Delivery Manager

Key Talent Solutions is recruiting an experienced Project Sales & Delivery Manager on behalf of a well-established property services and home improvement business in Central London.

This is an exciting leadership opportunity for a commercially driven professional who enjoys winning new business, managing customer projects from start to finish, and developing high-performing sales teams.

Unlike a traditional sales management or construction project management position, this role combines hands-on sales, commercial leadership and end-to-end project delivery
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You will lead a small team of Project Sales Managers while managing your own portfolio of customer opportunities, ensuring that projects are commercially successful and delivered to a high standard.

• Identify, develop and convert new project sales opportunities into profitable business.
• Manage your own portfolio of customer enquiries, proposals and negotiations.
• Drive revenue growth through cross-selling, upselling and repeat business.
• Monitor sales pipelines, conversion rates, revenue forecasts and commercial performance.

• Manage residential and construction-related customer projects from initial consultation through to successful completion.
• Oversee project scope, budgets, schedules, milestones and delivery quality.
• Coordinate customers, contractors, tradespeople, suppliers and internal delivery teams.
• Resolve project challenges, manage changes and maintain customer satisfaction.
• Ensure projects are delivered efficiently while protecting commercial margins.
• Lead, coach and support a team of approximately 3-4 Project Sales Managers.
• Set clear sales objectives and monitor individual and team performance.
• Improve sales processes, pipeline management and project delivery efficiency.
• Promote accountability, collaboration and excellent customer service.

• Proven experience in construction, building services, residential refurbishment, home improvement or a related industry.
• Demonstrated success in both direct sales/revenue generation and hands-on project delivery
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• Experience managing customer projects from sales enquiry and quotation through to completion.
• Strong commercial awareness, negotiation and relationship-management skills.
• Experience coordinating multiple stakeholders, suppliers, contractors or delivery teams.
• Ability to manage project budgets, timelines, risks and changing customer requirements.
• Proficiency in CRM systems, sales forecasting, reporting and Microsoft Office.
• Ability to work full-time, office-based in Central London.

• Experience in kitchens, bathrooms, home renovations, property maintenance or multi-trade building services.
• Previous experience leading or coaching a sales or project-sales team.
• Experience working directly with residential customers.
• PRINCE2 or an equivalent project management qualification.

• Leadership responsibility: Manage and develop a small project-sales team.
• Commercial ownership: Take responsibility for your own customer portfolio and revenue generation.
• End-to-end involvement: Lead projects from initial opportunity through to successful delivery.
• Career development: Contribute to sales strategy, operational improvement and business growth.

If you have a strong background in project-based sales, understand the practical realities of construction or home improvement delivery, and enjoy leading teams while remaining commercially hands-on, we would like to hear from you.

All applications will be treated confidentially.