Security Supervisor - Days & Nights

CIS have an exciting opportunity for a Ground Security Supervisor, who will be responsible for providing exceptional leadership and direction to the Security Teams, supporting the safe and effective operation of the park 24 hours a day, 7 days a week. The role provides clear and timely communication on key operational and customer service matters and ensures guests and staff are always protected.

The LLDC East Bank is a major development within Queen Elizabeth Olympic Park, bringing together cultural, educational, commercial and community organisations. The area provides a busy and varied environment, requiring a professional security operation to support staff, visitors, contractors and the wider park community.

• Position:
  Ground Security Supervisor
• Location:
  
  East London
• Salary: £16.94 per hour
• Hours:
  
  Average 42 hours per week
• Shifts:
  
  4 On 4 Off - Days & Nights

• Valid SIA Door Supervisor Licence.
• Valid SIA CCTV Licence is desirable.
• Full driving licence is desirable.
• Security industry experience is required, with an understanding of licensing, events, public spaces and corporate environments.
• Ability to contribute to a team and work effectively using own initiative.
• Able to communicate clearly and effectively at all levels within the organisation.
• Complete working knowledge of all relevant systems, processes and procedures.
• Experience of managing people and challenging situations.
• Skilled negotiator with the ability to resolve issues.
• Decisive and assertive decision maker, able to prioritise actions and achieve required results.
• Excellent report-writing and analytical skills, with strong attention to detail.
• Excellent organisational and time management skills.
• Positive attitude towards dealing with people and taking on challenges.
• Understanding of large mass participation events would be an advantage.
• Be confident you can undertake 100% of all specific duties.?
• Be able to provide all the documentation and vetting information?requested.?

• Brief ground officers correctly so they can effectively carry out their daily duties.
• Manage officer allocation during operating hours and events, including break relief.
• Ensure all incidents are managed effectively through to completion and are correctly logged.
• Ensure enforcement of park rules, by-laws and Parking Enforcement requirements.
• Complete and check all reports.
• Ensure life-safety equipment and other security equipment is in working order and ready for use.
• Complete weekly and monthly audits.
• Maintain standards of dress, safety and presentation across the QEOP Security Team.
• Manage staff misconduct matters and monitor staff time and attendance.
• Provide day-to-day management and supervision of ground officers.
• Ensure ground officers complete patrol routes and check all required equipment and locations in line with patrol routes, intelligence and briefings.
• Review the performance and quality of ground staff monthly to maintain high performance standards.
• Provide continued training and coaching to ground staff to enhance performance and provide job enrichment.
• Be fully conversant with the methods of working for all equipment and ensure standards are appropriate for the property.
• Assist with the recruitment process for new staff.
• Ensure all staff receive the required level of supervision.
• Conduct and monitor 3/6-month reviews and annual appraisals.
• Ensure staff are site trained and have signed the Assignment and Procedure Instructions.
• Ensure updated Assignment and Procedure Instructions are followed and raise corrective actions where they are not.
• Ensure contractual requirements are fulfilled and escalating issues or concerns to the Security Team Manager.
• Handle day-to-day enquiries relating to the security operation of the park.
• Show initiative and respond proactively to operational requirements.
• Carry out any other reasonable request from the Management Team.

• Health care plan (HSF)
• Perk Box (HSF) - discounts & offers from cinema tickets to days out
• Cycle to work scheme
• Tailored Site Uniform
• First class training allowing you to develop your skills
• A view for career development
• Long service & Employee Recognition awards
• And much more!!

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