Housing Options Officer – BF

Buckingham Futures is currently recruiting for a Housing Options Officer to join a local authority in North West London on a full-time, 3-month temporary contract. This is a hybrid role, requiring attendance in the office three days per week.

Rate: £30.00 per hour (umbrella)

Location:

North West London

Contract:

Temporary (initially 3 months), Full-time

As a Housing Options Officer, you will be on the front line supporting individuals and families at risk of homelessness. You will play a key role in preventing homelessness, assessing statutory duties, and helping clients secure sustainable housing solutions.

• Provide housing advice and fulfil statutory duties under housing legislation
• Manage a personal caseload through prevention, relief, and main duty stages
• Develop and monitor Personal Housing Plans
• Liaise and negotiate with landlords, families, and external agencies to resolve housing issues
• Conduct formal investigations under Part VII of the Housing Act 1996 (as amended)
• Draft and issue Section 184 decision letters in line with statutory time frames
• Identify and elevate safeguarding concerns where appropriate
• Attend multi‑agency meetings to represent the service
• Coordinate with colleagues to secure and manage temporary accommodation placements
• Complete risk assessments for all temporary accommodation placements

• Strong knowledge of the Homelessness Reduction Act 2017 and relevant housing legislation
• Excellent communication, negotiation, and letter‑writing skills
• Experience working in a front‑line housing or homelessness service
• Proficiency in Microsoft Office and housing case management systems
• Ability to work in partnership with a range of stakeholders and external organisations

If you are interested in this opportunity, please contact  or , alternatively, call .