Support Worker WCC

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Employer Westminster City Council Location Westminster, GB Salary GBP 34,359. per year;

GBP 29,542. per year Closing date 19 Mar 2026

View more categories View less categories Sector Health and Medical ,Social Care and Nursing Role Assistant Contract Type Permanent Hours Full Time

Job Details:
Salary range: £34,359 - £37,509 pro rata, per annum (actual salary £29,542.08 - £32,250.48 per annum). Salary negotiable depending upon experience.
Work location: Queens Park Family Hub, London, W9 3AL

Hours per week: 36
Contract type: Temporary up to 12 months (Term Time)
Vetting requirements: Enhanced DBS Check
Closing date: 10 March 2026

About Us:
THE EXTRAORDINARY STORY OF KAKOLI'S PASSION AND DRIVE
Children's Services in Westminster City Council is a world of extraordinary stories. Where inspirational people like Kakoli are dedicated to encouraging everyone they work with to be the very best they can be.
Ever since she was a child, Kakoli has believed that children are the ones who'll change the world for the better. Who'll create the future we all wish for. And she always knew her calling was to get on the front line and help those who might not be as fortunate as herself.
Driven and passionate about making a difference, she first joined Westminster as a Social Work Assistant, and her managers immediately saw she had huge potential, so they encouraged her to apply to study for a degree in social work. She passed with flying colours, and over the next fourteen years worked as a frontline Social Worker, a Senior Social Worker, a Deputy Service Manager and is now one of our Service Managers.
Kakoli's vision is as clear now as it was all those years ago - to encourage and support children, and help them grow in safe, vibrant communities. Her achievements are many, but she's most proud of the fact that these days Westminster doesn't 'do things for families' but 'does things with families'. And she believes this huge but subtle difference to the way we work has allowed thousands of children in Westminster to fulfil their potential and live their dreams.

The Role:
As a Support Worker with our Children's Services Parenting Team, you can make your own powerful term-time contribution to the lives of young people and families in Westminster. Joining a sector-leading Early Help Service that's been rated Outstanding, you'll be responsible for assisting a Parenting Practitioner with the organisation and coordination of parenting programmes, updating case notes on our database and occasionally writing reports.

Making an important contribution to team meetings and the recording of parental engagement, you'll have a strong focus on improving the lives of some of the most vulnerable children and young people in our communities by enabling their families to look after them successfully as they grow into adulthood.
Our aim is to reduce the number of children taken into care, increase school attendance, develop strength and resilience in parents, and cut the number of young people involved in crime. We achieve this by promoting and contributing to increased parent employability, helping to tackle public health priorities for young people, and providing the vital support services and relationship work which will equip families to care safely for their children.

We maintain small caseloads, an approach that allows practitioners to build and develop positive, effective relationships with families that enable them to build on their strengths.
To support this ambition we keep children and families at the heart of everything we do, promote a culture of respect, discussion, openness and challenge, and maintain a system in which we remain curious and open to different possibilities. To help us achieve this vision we'll expect you to develop your career as you participate in relevant training, ensure our equal opportunities policy is fully implemented in your professional practice, keep up-to-speed with government legislation and departmental policies, and treat people with respect and dignity in a non-discriminatory manner.

Please refer to the Job Description for more information.

About You:
To be a success in this important role you should have experience of working in a support services role with a local authority or related organisation, be capable of providing a confidential, professional service, and be ready to work flexibly to meet the challenges and demands of the role. We'll expect you to possess experience of interacting in a community safety environment or with young people involved in serious youth violence, while the ability to work in partnership with a range of public sector, private sector, voluntary and community organisations would be a plus.
When it comes to formal education you should have A Level or NVQ 3 qualifications, and either a degree or relevant work experience in a social care related support services role. Highly organised and able to work under your own initiative, you'll…