Senior Outreach Worker - Homelessness

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is currently recruiting for a Senior Outreach Worker to work in the Redbridge area for a street-based outreach service that provides support and assistance to individuals experiencing homelessness.

• 37.5 hours per week
• Shifts:
  
  Monday – Friday, 06:00 – 14:30
• Temporary: approx. 1–2 months
• £18.41 per hour (£16.43 per hour, with £1.98 holiday pay)
• Travelling across the borough of Redbridge supporting clients in the community; must be able and willing to travel when public transport may not be readily available.

• Conduct initial assessments of new rough sleepers and provide ongoing casework support
• Plan and deliver street outreach shifts using referral and mapping data to identify and verify rough sleepers
• Support access to accommodation and relevant services
• Coordinate annual street counts, hotspot mapping, and rough sleeping data collection
• Attend and contribute to multi‑agency meetings, maintaining effective liaison with support services
• Assist clients in accessing accommodation, healthcare, housing advice, day centres, and other support
• Support crisis intervention work for complex cases alongside the Team Manager
• Build and maintain partnerships with local and regional organisations
• Contribute to service development in line with local and national strategies
• Collaborate on outreach initiatives such as cold weather provision and street counts
• Support voluntary returns and liaise with Immigration Enforcement where appropriate
• Assist the Service Manager with budget monitoring and oversight of volunteer expenses and timesheets

• Experience working with rough sleepers
• Knowledge of immigration and benefit entitlement issues
• An understanding of quality customer‑focused service principles
• Awareness of London‑based and national agencies, rough sleeper initiatives, and single service offer approach
• Understanding of barriers faced by rough sleepers and available support services
• Understanding of planned support principles and working with vulnerable people
• Ability to work under pressure, and effective schedule management
• Ability to dynamically risk‑assess situations
• Ability to work in a multi‑agency framework and coordinate the response of partner agencies
• Flexibility to work early mornings to better identify and engage individuals rough sleeping