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Lead Worker - Resettlement Support Team

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Thames Reach
Full Time position
Listed on 2026-09-26
Job specializations:
  • Social Work
    Community Support Services
Salary/Wage Range or Industry Benchmark: 26000 - 36000 GBP Yearly GBP 26000.00 36000.00 YEAR
Job Description & How to Apply Below

The Thames Reach Resettlement Support Team operates across multiple London boroughs to support people to move on from hostel accommodation. The team works flexibly to assess clients, create tailored move-on plans, and deliver these in partnership with other agencies, with a focus on both increasing and diversifying move-on outcomes. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

  • Take the lead on assessing clients as well as devising and implementing sustainable move on plans to support people into more independent/ appropriate accommodation
  • Take the lead on building and sustaining positive professional relationships with participating partners in the pilot
  • Link clients into post resettlement support to help ensure tenancies are sustained
  • Take the lead and represent the team at multi-agency meetings
  • Accurately record all work completed within given time frames
  • Take the lead within the team to contribute to data collection and reporting

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

  • Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
  • Pension - we contribute 6.5% to your pension when you contribute 1.5%.
  • Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
  • Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
  • Life assurance - four times your annual salary and critical illness cover.
  • Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

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