Support Worker, Mental Health

About the job

Who we are We are Luminary Women - a women-led charity offering a bold, innovative response to the needs of women in London who face multiple disadvantages, including gender-based violence.

A world where every woman is safe, independent, financially secure and able to thrive.

Luminary Women works alongside women who have experienced multiple forms of disadvantage, including gender-based violence. We offer a holistic programme combining training, dedicated support work, community building and employment pathways. We use a trauma-informed approach to help women achieve empowerment, employment and independence - breaking the cycle of poverty, violence and disadvantage.

Hope. Collaboration. Empathy. Empowerment.

We are currently seeking an experienced Progression Support Worker to join our team. In this role, you will work with a caseload of around 20 women, providing personalised, trauma-informed support throughout their two-year journey with us. This includes guidance across key areas such as employment, finances, relationships, housing, and overall wellbeing.

We're looking for someone energetic, compassionate and committed, someone who believes in every woman's potential to build a secure and empowered future. You will be an empathetic and proactive professional with clear boundaries, strong advocacy skills, and a desire to make a lasting impact.

• Full-time (Hybrid: minimum of 3 days working on-site, primarily based in Camden, with occasional visits to our Stoke Newington branch when women are undertaking work experience/apprenticeships, or meetings in the community as needed) 40 hours per week - usually 8 hours a day with 30 minute paid lunch. Potential occasional evenings may be required but not often and by pre-arrangement only.

Salary: £31,930

Length:
Permanent

Final date to receive applications:
Sunday, 18 October 2026 at 11:59 PM

• First-round online interview:
  Monday, 26 October 2026
• Second-round in-person interview (if successful):
  Thursday, 29 October 2026, at our Camden site

The successful candidate is expected to start during the first week of December 2026.

• At least two years of support work experience
• Driven and highly motivated
• Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
• Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
• Experience supporting an individual through safeguarding issues
• Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
• Personable and patient with excellent communication skills, both verbal and written
• Organized with record keeping, time-keeping, and communication
• Hard working and able to pick up new tasks quickly learn new things quickly
• Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
• Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
• Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
• Right to work in the UK

• Qualifications in social work/mental health related disciplines
• An IDVA/ISVA/IGVA Qualification
• Experience of the VAWG sector
• Experience delivering group sessions

• Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
• Offer person-centred holistic support to trainees to become independent, using our 'Independence Tracker' and other assessment tools to assess their needs and set targets on a regular basis.
• Liaising with trainees and the training team to help 80% of graduates to complete a minimum of 80% of their vocational training.
• Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager.
• Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes.
• Support trainees during the apprenticeship process and work experience both at Luminary Bakery and at other external partners.
• Liaise effectively with other agencies involved in the care of trainees to ensure their needs are…