Admin​/Support Worker - Move

Homelessness Support Worker with strong experience supporting residents with

We're looking for an organised, proactive and compassionate

Admin / Support Worker to join a supported housing service in

This role combines

frontline homelessness support, move-on work and administration
, supporting residents with housing, benefits, tenancy sustainment and their transition into independent accommodation.

• Supporting residents with

move-on from supported accommodation

• Identifying suitable

private rented accommodation and PRS opportunities

• Liaising with

Barnet Homes, councils, landlords and housing providers

• Arranging and accompanying residents to property viewings
• Supporting residents with tenancy applications, sign-ups and documentation
• Helping residents set up

Universal Credit Housing Costs

• Supporting

Alternative Payment Arrangements (APA) where required

• Supporting residents with

tenancy sustainment following move-on

• Completing check-in/check-out paperwork, licence agreements and inductions
• Conducting room inspections and maintaining accurate resident records
• Supporting residents with

Universal Credit, Housing Benefit, PIP and UC50 applications

• Monitoring service charge payments and following up missed payments
• Maintaining accurate databases, spreadsheets and case records

administrative and housing-related paperwork

• Reporting and following up repairs with landlords and relevant agencies
• Working closely with Support Workers and external agencies

We're looking for someone with:

Strong experience working within homelessness or supported housing

• Proven experience supporting residents with
• Good knowledge of

private rented sector move-on

Strong administration and organisational skills

• Excellent record-keeping and attention to detail
• Experience managing databases, spreadsheets and online systems
• Experience working with landlords, councils and housing providers
• Knowledge of

Universal Credit, Housing Benefit and tenancy sustainment

• Excellent communication skills, both written and verbal
• A proactive approach and ability to manage multiple tasks
• A compassionate, patient and

non-judgemental approach

• The ability to maintain confidentiality and professional boundaries

Strong homelessness and move-on experience is essential
, alongside

good administration and organisational skills
.