Targeted Housing Advisor

Employer Sutton Council

Location(s) Sutton

Workplace Type Hybrid Working

Contract Type Permanent

Working Hours Full Time

Grade 7

Hours Per Week 36

Salary Range £39,519 - £46,161 (£48,519 unconsolidated maximum)

Salary Basis Per annum

Enhancements/Additional Payments n/a

Leave Entitlement 28 days

Final date to receive applications 13/11/2026, 23:55

The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.

Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the "Ambitious for Sutton" corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world's leading life-science district, specialising in cancer research and treatment.

Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the 'Ambitious for Sutton' corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.

As a Targeted Housing Adviser, a proactive, holistic, and personalised approach is required to housing advice and support will deliver housing needs assessments and personal housing plans to support residents to resolve homelessness. This role will take a casework approach to seek out solutions for customers, developing and reviewing person‑centred support plans with both short and long‑term aims. This requires being responsible for making relevant robust enquiries and assessing eligibility for accommodation in accordance with the, specifically Part VI and VII of the Housing Act 1996 (as amended 2002), Homeless Reduction Act 2017 and Renters Right Act 2025.

A key part of your role will be issuing robust decision letters, preparing documents for court and attending court to meet the requirements of prevailing legislation and case law. This role requires a creative problem‑solver who can identify risks and take appropriate action to mitigate against them. There is a need to forge effective working relationships with internal and external organisations to provide advice and support to vulnerable adults and young people.

You will also contribute to the continuous improvement of our policies and procedures to ensure we deliver a quality service.

You will have an in-depth working knowledge of housing options and housing legislation, specifically Part VI and VII of the Housing Act 1996, Regulation of…