Outreach Worker

We are currently recruiting for an Outreach Worker to support rough sleepers and vulnerable adults in accessing accommodation, essential services, and long-term housing solutions. The successful candidate will have experience working within homelessness services, outreach, or supported housing and be confident supporting individuals with complex needs.

• Conduct outreach sessions to engage with rough sleepers and vulnerable adults.
• Build positive relationships with clients using a trauma-informed approach.
• Complete needs and risk assessments and develop personalised support plans.
• Assist clients in accessing emergency accommodation, healthcare, benefits, and other essential services.
• Work collaboratively with local authorities, housing providers, healthcare professionals, and partner agencies.
• Maintain accurate case notes and ensure all client records are up to date.
• Promote independence and support clients towards sustainable accommodation and long-term housing solutions.
• Identify safeguarding concerns and take appropriate action to manage risks.

• Previous experience in homelessness, outreach, supported housing, or floating support services.
• Experience supporting individuals with complex needs, including mental health issues, substance misuse, offending backgrounds, or rough sleeping.
• Good understanding of safeguarding procedures and risk management.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to work independently, manage a varied caseload, and respond effectively to challenging situations.
• A compassionate, non-judgemental, and person-centred approach.