Team Manager

Location: City of Westminster

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals to rebuild their lives.

Our client is currently recruiting for a Team Manager to work in the Westminster area at a service that provides support for people enduring mental ill health alongside homelessness.

* 37.5 hours per week

* Monday - Friday

* Shifts:

09:00 - 17:00

* Temporary: approx. 3 months

 * £21.24 per hour (£18.95 per hour, with £2.29 holiday pay)

This is a fantastic opportunity to manage a team providing key support to vulnerable adults.

Key responsibilities:

* Line manage 5 staff members and 2 vacant posts

* Deliver regular supervision, coaching and performance management, supporting staff wellbeing, professional development and reflective practice

* Oversee the delivery of person-centred, psychologically informed and trauma-informed support that promotes client choice, dignity, independence and recovery

* Provide guidance to staff in responding to mental ill health, multiple disadvantage and barriers to engagement, promoting compassionate and strengths-based approaches

* Oversee safe and appropriate medication support, ensuring staff work within agreed procedures and do not undertake medication administration or secondary dispensing

* Promote a strong safeguarding culture, ensuring staff recognise, respond to and appropriately escalate concerns about abuse, exploitation or harm

* Provide leadership in responding to incidents, crises and challenging situations, ensuring timely decisions, appropriate interventions and opportunities for learning

* Build and maintain effective relationships with community mental health teams, health professionals, local authorities and specialist agencies to strengthen coordinated support

* Work collaboratively with referral partners to ensure appropriate referrals, effective transitions and access to services that meet clients' needs

* Work alongside the Deputy Manager and Voids Team to minimise void periods, coordinate referrals and ensure accommodation is ready for occupancy within agreed timescales

* Support effective budget management, monitoring expenditure, identifying financial pressures and making responsible use of service resources

What we’re looking for:

* Experience supporting people experiencing homelessness, enduring mental ill health and multiple disadvantage, ideally within an accommodation-based service

* Ability to lead, motivate and develop a diverse team, including providing constructive feedback, managing performance and supporting staff through challenging situations

* Experience of delivering or overseeing person-centred support, including collaborative support planning, risk management, goal setting and advocacy

* Confidence in responding to challenging situations, managing conflict and making proportionate, informed decisions under pressure

* Strong communication and relationship-building skills, with the ability to work effectively with clients, colleagues, statutory agencies and external partners

* Strong understanding of psychologically informed environments, trauma-informed practice and different approaches to mental health, including medical and recovery-focused models

* Knowledge of the mental health system, statutory and community support pathways, and relevant mental health and housing legislation

* Understanding of safeguarding adults, risk assessment, positive risk-taking and multi-agency responses to concerns about safety and wellbeing

* Knowledge of supported housing management, including referrals, voids, rent collection, arrears management and property-related responsibilities

* Understanding of appropriate medication support boundaries within non-clinical supported accommodation services

Further…