Senior Business Analyst; FTC

Music is Universal

It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Uni

We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 months

UMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in
React
, bridging the gap between complex business requirements, user experience design, and technical implementation.

This role requires "technical empathy" - the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal
RESTful APIs
. You will work within a larger cross‑functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs.

• Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria.

• Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non‑functional expectations, enabling shared understanding and testability.

• Work closely with UI/UX designers using
  Figma
  . Break down high‑fidelity designs into component‑level requirements, ensuring developers have clear instructions on how to utilize shared React components.

• Analyse and document data requirements. Use
  Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences.

• Maintain and prioritise the product backlog in
  Jira
  , ensuring a steady flow of "Ready for Dev" items for upcoming Sprints.

• Actively participate in Agile ceremonies, including Stand‑ups, Refinement, Planning, and Retrospectives.

• Act as a communication bridge between technical engineering teams and non‑technical business stakeholders.

Must have

• Proven experience as a Senior Business Analyst in a software development environment.

• Strong understanding of
  Frontend technologies
  , specifically
  React
  . You do not need to code, but you must understand component life cycles, state, and reusability.

• Solid understanding of
  RESTful APIs
  , JSON data structures, and client‑server integration.

• Ability to interpret designs in
  Figma and identify edge cases, error states, and responsive behaviours before development begins.

• Expert user of
  Jira and
  Confluence for documentation and workflow management.
  
  Experience with
  Swagger (or similar API documentation tools) is essential.

• Strong practical experience working within a
  Agile framework (SCRUM / Kanban)

Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers.

We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists…