Associate Developer

About Smart Communications

Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Our Conversation Cloud™ platform powers frictionless, compliant, digital‑first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide—including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp—rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast‑track digital transformation that fuels business growth and elevates the customer experience.

With more than 30 pre‑built connectors, Smart Communications’ cloud‑native platform integrates effortlessly with the world’s most trusted enterprise systems including Salesforce, Guidewire, Duck Creek, One Span, and Pega, enabling more than 60 billion mission‑critical customer conversations globally, and driving faster time to value.

• You consider yourself a Developer, but your real skill is learning – you quickly and enthusiastically pick up new technologies, libraries, tools, techniques, and domain knowledge to deliver the right solution.
• You have experience with Java.
• Other key technologies we work with include JavaScript, Python, AWS, and Docker, so experience with any of those will be advantageous. We hope you’ll be working with us for years to come, and we don’t know where the business requirements will take us, so you need to be prepared to get out of your comfort zone and learn new things.
• You know there’s a big difference between code that just‑about‑works versus “clean” code that’s well‑structured and maintainable – and you want to deliver the latter. You love the confidence you get from a thorough test suite and build pipeline.
• You’re comfortable discussing requirements with the product management team, throwing your own ideas into the mix and constructively engaging to iterate on requirements and deliver the maximum value for the effort expended.
• You like working in an Agile development environment and taking responsibility for getting things done as part of a team. You want to be the best you can be and embrace the chance to learn and adapt. You almost always get done what you say you will, and if you don’t you take the time to learn from the experience.

• Create and maintain high quality SmartCOMM product features.
• Create and maintain appropriate automated tests alongside all product changes.
• Take shared responsibility for the output of your team.
• Participate in the agile process including stand‑ups, planning, demos and retrospectives.

Must have skills/experience:

• Java 17+
• Spring Framework
• Java unit testing (we use JUnit
  5)
• Teamwork
• Fast learner

Advantageous skills/experience:

• AWS
• Cloud Formation
• Docker / Kubernetes
• Tomcat
• Web security
• Agile / Scrum
• Java Script
• Python
• Additional OOP experience (any language)
• Git / Github
• Github actions

• Speak Openly – We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference – We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible – We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results‑Focused – We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork – We are stronger and better together. We collaborate, trust and support each other to deliver results…