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Staff Backend Engineer — CCaaS Platform Leader
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-08-17
Listing for:
Marks and Spencer
Full Time
position Listed on 2026-08-17
Job specializations:
-
Software Development
Backend Developer
Job Description & How to Apply Below
Marks & Spencer is seeking a Staff Software Engineer focused on backend engineering for our Contact Centre ecosystem. You will help shape architecture, stay hands-on with production Java code and drive complex problem solving across teams.
The role emphasises CCaaS integrations (Zendesk/Twilio/Azure) and scalable services, with leadership responsibility across multiple squads and collaboration with product, security and data teams.
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