Treatment Coordinator- Biologic Dental Practice

Treatment Coordinator
- Biologic Dental Practice

Our practice represents the forefront of modern biologic dentistry, where we integrate cutting-edge technology with holistic principles to deliver optimal patient outcomes. We maintain the highest standards of care while fostering a collaborative, supportive work environment. Here, your skills and dedication will be recognized and rewarded.

Position Overview

We are seeking an exceptional Treatment Coordinator to join our elite biologic and holistic dental practice. This is a pivotal role for a results-driven professional who is passionate about helping patients understand and commit to life-changing dental care. If you excel at building relationships, communicating value, and guiding patients toward optimal health outcomes, this opportunity offers both professional fulfillment and financial reward.

About Our Practice

Our practice is at the forefront of modern biologic dentistry, where we provide transformative care that goes beyond traditional dentistry. We focus on comprehensive, whole-body health approaches using state-of-the-art technology and biocompatible materials. Our fee-for-service model allows us to prioritize quality and patient outcomes above all else, creating an environment where exceptional care is the standard.

The Role

As our Treatment Coordinator, you'll be the crucial bridge between clinical excellence and patient acceptance. You'll help patients understand the value and life-changing potential of their treatment, guide them through financial options, and ensure a seamless, positive experience from consultation through completion. This is a position where your skills directly impact both patient lives and practice success.

Key Responsibilities

• Conduct comprehensive treatment consultations with prospective and existing patients
• Present complex treatment plans in clear, compelling, and accessible language
• Educate patients on the benefits and value of biologic and holistic dental approaches
• Address patient questions, concerns, and objections with confidence and empathy
• Help patients understand the connection between oral health and systemic wellness
• Achieve and exceed treatment acceptance goals and metrics
• Guide patients through investment decisions with integrity and professionalism
• Present financial options and payment plans effectively
• Follow up with patients to move them from consultation to commitment
• Maintain a robust pipeline of treatment opportunities
• Schedule treatment appointments and coordinate complex care sequences
• Maintain accurate records of consultations, presentations, and patient communications
• Process financial arrangements and insurance coordination as needed
• Collaborate with clinical and administrative teams to ensure seamless patient flow
• Manage patient communications including calls, emails, and follow-ups
• Create an exceptional, warm, and professional experience for every patient
• Build lasting relationships based on trust and genuine care
• Anticipate patient needs and exceed expectations at every touchpoint
• Serve as a patient advocate throughout their care journey
• Ensure consistent communication and follow-through

Required Qualifications

• Proven track record in sales, patient coordination, or case acceptance roles
• Demonstrated ability to consistently meet or exceed sales goals and metrics
• Exceptional verbal and written communication skills
• Strong presentation and persuasion abilities
• Professional, polished, and personable demeanor
• Outstanding organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with practice management software and CRM systems
• Reliable, self-motivated, and results-oriented
• High emotional intelligence and ability to read and respond to patient needs

Preferred Qualifications

• Experience in dental treatment coordination or dental sales
• Background in healthcare, medical sales, or high-end service industries
• Knowledge of or genuine interest in biologic, holistic, or integrative health approaches
• Experience with fee-for-service or elective medical/dental practices
• Understanding of dental terminology, procedures, and treatment planning
• Familiarity with dental insurance and…