Associate Patient Care Coordinator and Patient Care Coordinator - Southern Oregon - Clinics

Associate Patient Care Coordinator and Patient Care Coordinator - Southern Oregon - Multiple Clinics

Join Providence in the Southern Oregon clinics!

This is a combined posting for an Associate Patient Care Coordinator and a Patient Care Coordinator
. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these positions, we encourage you to apply.

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information, and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high-quality care.
• Able to manage multiple tasks and competing priorities.

• 6 months of customer service related experience.

• 6 months of office experience, medical office preferred. Recent experience in the medical field.
• 6 months of electronic medical record experience.

• 1 year of experience in medical/healthcare setting.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records experience (e.g. EPIC).

• Additional experience in medical office settings.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.