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Digital Banker/Customer Service Representative
Job in
Centre, Cherokee County, Alabama, 35960, USA
Listed on 2025-12-31
Listing for:
The Southern Bank Company
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Digital Banker / Customer Service Representative
We are seeking a Digital Banker / Customer Service Representative to join our team! You will be responsible for helping customers by providing product information and excellent service.
Responsibilities- Handle customer inquiries and transactions
- Provide information about our products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
The Southern Bank Company is a growing community bank, with locations in 5 cities in North and Central Alabama. We have a service mentality and a family atmosphere, making us a great financial partner and a great place to work.
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