Assistant Manager - Chantilly

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Hand & Stone Massage and Facial Spa Chantilly located at 13033 Lee Jackson Memorial Hwy Service Rd, Fairfax, VA 22033 is seeking a rock star Assistant Spa Manager with 1–3 years of leadership experience, a responsible and driven attitude, and a passion for driving performance among their team. The position offers tremendous professional growth opportunities and is ideal for someone looking for a long-term role.

• 401(k) and matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Professional and safe working environment
• Vision insurance
• Opportunity for advancement
• Training & development
• Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution
• Competitive compensation structure including commission and performance based bonuses
• Employee retail and service discounts

• Provide excellent customer service and experiences to all guests and members.
• Maintain personal sales performance, meeting or exceeding expectations.
• Oversee and manage daily operations of the front desk.
• Assist General Manager in managing sales performance by driving key metrics.
• Assist in the recruiting, hiring, onboarding, and training process.
• Train, monitor, and coach performance.
• Membership education and sales – including sales goals and incentives.
• Passionately promote products and services.
• Administrative duties in conjunction with the General Manager, including reporting, cash handling, etc.

• Passion for communicating with people and providing excellent service.
• Capability to work flexible hours including nights, weekends and some holidays.
• Occasional travel for training sessions, conferences, meetings with clients, or other business-related activities.
• Excellent verbal and written communication skills.
• Fast learner, with a positive attitude.
• Comfortable in a fast-paced, high-volume environment.
• Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
• Strong team player with ability to work independently under minimal supervision.
• Exceptional organizational skills, including attention to detail and multitasking.
• Critical thinking skills, including customer conflict resolution.

• Base Salary: $16–$18 per hour, tailored to reflect experience and skills.
• Monthly performance bonuses averaging $300–$400 per month.
• Uncapped commission structure providing substantial earning potential, typically adding $1–$2 per hour.

Total Average Earnings: Assistant Managers typically earn an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states, including New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. Though the organization offers benefits beyond many family-owned businesses, its core culture remains family-oriented, prioritizing people first.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including but not limited to hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

• Entry level

• Full-time

• Other

• Wellness and Fitness Services