Chief of Staff to Chief Legal Officer - Mobility

About the Role

Grade Level: 14

Role: Chief of Staff to the Chief Legal Officer - Mobility

Team: Best-in‑class global Legal, Compliance, Risk & Government Affairs team committed to delivering timely, practical and actionable advice to advance our business and safeguard our reputation, people, and assets. The Chief of Staff works directly with the EVP, Chief Legal Officer, as an advisor and thought partner, supporting the overall effectiveness and operations of the department as a critical member of the function’s leadership team.

Chief of Staff to the Chief Legal Officer will serve as a key strategic partner and advisor, driving operational efficiency and supporting execution of the Legal, Compliance, Risk & Government Affairs team initiatives for a global business of approximately $1.8 billion in revenue and 3,500 employees worldwide. The role is strategic and people‑centric, requiring analysis, project management, and collaboration across functions and geographies.

It handles complex situations and multiple responsibilities simultaneously, mixing long‑term projects with immediate demands, coordinating written products, PowerPoint presentations, and Excel analyses, tracking and driving action on key projects.

• Work in a dynamic, fast‑paced, client‑facing environment
• Partner closely with colleagues across the business and Mobility senior leadership
• Serve as a core member of the function’s leadership team, and key adviser to the Chief Legal Officer
• Be a crucial torchbearer guiding the department’s day‑to‑day rhythm and contributing to its long‑term success

• Help develop, refine, and promote the Legal, Compliance, Risk & Government Affairs department’s mission
• Identify key metrics and track progress to measure success against goals (inc. budget, efficiency, effectiveness and leveraging technology)
• Develop and execute on the department’s short‑ and long‑term goals and special projects
• Support the effective flow of information and decision‑making by EVP, Chief Legal Officer, including assisting in prioritizing requests and ensuring the Chief Legal Officer’s time is optimally allocated to high‑impact issues
• Enhance overall effectiveness and organization, inc. team meetings, quarterly processes, and by leveraging technology
• Benchmark internal practices to stay on top of market trends and best practices

• Partner with Communications Lead to develop and implement the department’s strategic communications plan, e.g. newsletters, announcements, and messages from the EVP, Chief Legal Officer / leadership team; ensure communications goals support department and company objectives; measure effectiveness and relevance
• Plan, coordinate and oversee department town halls and offsites (inc. communications, presentations and execution)
• Coordinate department meetings and staff meetings by developing agenda with EVP, Chief Legal Officer and leadership team, record notes and action items in each meeting, document and follow‑up on action items between meetings

• Foster a collaborative, inclusive work environment where people with diverse backgrounds can succeed
• Work with the EVP, Chief Legal Officer’s Leadership Team to ensure the legal department’s workflow is aligned to priorities and to identify solutions to increase overall efficiency
• Identify training opportunities, facilitate education on best practices
• Help create department‑specific guidelines and policies
• Manage and continuously improve the document management processes across the department

• Partner with leadership, finance, and other teams to develop and manage the annual operating plan and budgets
• Assess all department resources related to matter management, knowledge management, eDiscovery, document management, and billing management, then over time implement best‑in‑class technology, systems, and processes
• Identify and develop strategies for increasing value and reducing outside counsel and third‑party vendor spend, while maintaining quality and optimizing engagement…