Senior Clerk : Operations Support

We are looking for a self‑reliant individual with excellent verbal and written communication skills, to be part of our operation support insurance team. Under the supervision of the department head, you will be responsible for processing all payments of the department.

• Evaluate and process operational claims (sponsor ships, entertainment claims ,water payments and electricity payments)
• Communicate the claims status with relevant stakeholders
• Evaluate and process new suppliers on system.
• Updating of the expense register on Excel and maintainingpytest payment dates within SLA from Finance department.
• Handling and filing of all documentation and correspondence.
• Follow-up on reconciliations for all advance payments made and liaise with Finance department.

• Evaluate and process permit applications for various sources
• Processing for Saps submission and approval
• Record keeping of permits documentation
• Reports Generation
• Source and branch enquiries on permits maintenance
• Permits system maintenance
• Source maintenance and permits systems maintenance

• Facilitate the rep ranking process
• Monitor tied agents progress monthly
• Allocate preliminary monthly status
• Generate early warning letter to tied agents not meeting the required standards
• Communicate monthly statuses to branches
• Allocate final statusపడ​ annually
• Update systems with final status and communicate statuses to branches
• Communicate annual allocate status by means of letters to tied agents
• Communicate final statuses to commission annually

• Identify new uniform qualifiers
• Communicate new qualifiers to the suppliers and branches to commence with the ordering process
• Maintain and manage annual uniform allocation, subsidy and bulk ordering
• Facilitate payment process for annual bulk orders and reconciliation in terms of payments
• Communicate to suppliers new subsidy amount per individuals annually

• Administer annual promotional materials and diaries need analysis
• Allocate annual promotional materials quantities per stakeholder
• Allocate annual promotional materials budget subsidy per stakeholder
• Facilitate enquiries from branches and suppliers
• Administer supplier payments for the annual promotional items
• Administer reconciliation in terms of the payments vs budgets
• Facilitate promotional items ordering and delivery arrangements

• Identify and report any system problems to ensure continuity
• Assist other team members where needed
• Assist with department daily email and telephonic queries

• Grade 12
• 2 - 3 years experience in insurance administration
• Tertiary qualification will be an advantage
• Intermediate Computer Skills (Ms Office, Excel and E-mail)
• reasonyou involve providing administrative support
• Experience in coordinating projects
• Experience in budget management and cost tracking