Warehouse Operator, Operations, Logistics

Time Type:

Tertiary Qualification(s):

Computer Literacy:

Job-related Requirements:

ADDED ADVANTAGES FOR THIS ROLE:

Email Etiquette  Telephone Etiquette  Be able to work under pressure and solve problems

MAIN PURPOSE OF

THE ROLE:

To ensure all KPI’s are achieved as per SLA agreement within Admin department.  To report on the performance of your department to Internal Management.  Attend to ALL Client requirements promptly, efficiently, and proactive.

DUTIES & RESPONSIBILITIES:

Assist dealers with queries, this includes but is not limited to pictures, ETA's, POD's, stock availability, self-collections and invoice and credit note requests, etc.  Call dealers on a daily basis in order to identify any outstanding queries, this in turn will assist in building a relationship with the dealers, which is essential to any call center agent  As soon as receiving admin notifies IE via email and/or verbally of an incoming shipment to be slotted, all information sent must be checked if correct.

 If correct, Admin checks the invoice number on client system to see if it is available in order to extract detail such as:
Part number and quantity.  Weekly checks and compiling of cage reports and stats needs to be sent through to the relevant supervisors and managers.  Prepare stock take reports.  Ensure end-of-day data is reported in a timeously manner.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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