Indexer

Position

Purpose:

A detailed oriented and analytical indexer that can accurately and effectively screen and index workflows to the correct business areas for effective management of workflows in all business areas.

Experience: Experience with in administrative roles and a good understanding of the different business areas within PHA and their processes.

Qualifications: High school diploma or equivalent (required).
Certification or diploma in office administration, business management, or a related field (preferred)

• Accurate index work and allocate the work to the correct business area
• Effectively respond to queries received within the centralized indexing department
• Provide ad hoc administrative and clerical support to various departments as needed.
• Handle sensitive information with discretion and maintain confidentiality.
• Professional demeanour and a positive attitude.
• Ability to handle multiple priorities in a fast-paced environment.
• Dependability and initiative to work independently or as part of a team.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office equipment.
• Strong organizational and multitasking abilities.
• Excellent communication and written skills.
• Problem-solving skills and attention to detail.
• Logical and analytical exploration of problems with innovative and realistic solutions

PHA has its head office in Westville, Kwa Zulu-Natal. It operates country-wide with a nationally linked network and uses a robust, flexible, as well as integrated system to ensure efficient and effective administration of membership and benefits.