Campus Receptionist

Employer: ADvTECH Group (Pinnacle College Division)

Campus / Unit: Pinnacle College Raslouw — Preparatory

Location: Centurion, Gauteng, South Africa

Industry: Education Management (Private K-12 Schooling)

Position Level: Associate / Operational Administration

Posting Date: 09 September 2026

ADvTECH Group, South Africa’s largest private education provider, is seeking a Campus Receptionist for Pinnacle College Raslouw Preparatory in Centurion. Positioned at the main administrative entrance of the school, the Receptionist serves as the primary face‑to‑face and telephonic brand ambassador for prospective parents, current families, students, and visitors.

This operational role blends switchboard management, customer relationship management (via Sales Guru and STASY Lead systems), administrative support for executive leadership (Principal and Deputies), mailroom/courier logistics, boardroom coordination, and emergency/first-aid protocol tracking.

• Greet prospective/current parents, learners, and official visitors with professional telephone and front-desk etiquette; manage tea/coffee hospitality.
• Operate the main campus switchboard, screening and directing incoming calls accurately or taking detailed messages for unavailable staff.
• Conduct daily morning check-ins with the Principal’s office to track absent staff and optimize call redirection.
• Resolve customer queries and complaints within a 24-hour turnaround SLA
  , updating and closing tickets on the internal ticketing system.
• Maintain a neat, orderly, and clutter-free front office, waiting lounge, and brochure area.

• Capture and update student recruitment leads on the STASY Student Administration System and Sales Guru platform to hit defined SLA benchmarks.
• Assist the campus Marketing Assistant and Student Recruitment Team by scheduling prospective parent appointments, diary management, and school tours.
• Organize promotional flyers, prospectus fact sheets, and marketing materials at reception.

• Provide direct administrative assistance to the Preparatory School Principal and Deputy Principals (appointment scheduling, assessment paperwork, curriculum admin).
• Consolidate and maintain teacher and class timetables, master extension lists, and boardroom booking calendars.
• Process student sign-out slips, log student absent lists for sports fixtures/school trips, and manage the campus emergency touch-point file.
• Control and track lecture room AV equipment assets (projector remotes, microphones).

• Receive, log, track, and redirect all incoming/outgoing courier parcels, national office deliveries, and mail using tracking registers.
• Consolidate monthly courier and postage Excel reports and manage label orders/funding balances.
• Coordinate transport bookings for school events and sports functions.
• Administer basic First Aid to students when required, conduct temperature checks, and handle ad‑hoc campus support duties.

• Education: Grade 12 (Matric) Senior Certificate with formal typing skills.
• Experience: Minimum of 3 years’ front-desk, switchboard, or secretarial experience in a fast‑paced environment (school/educational environment highly preferred).
• Software Literacy: High proficiency in MS Office (Word, Excel, Access) and experience with Student Information Systems—specifically STASY or equivalent educational ERPs.
• Key
  
  Competencies:
  
  Advanced verbal communication, switchboard operation, time management, problem‑solving, attention…