Intermediate Business Analyst

This role will analyse business requirements, gather information, design workflows and gain an in-depth understanding of the business processes of our clients in order for our software development project teams to deliver a product of high quality.

This role will work alongside our many different software development project teams and gain exposure in different industries.

• This person will be responsible to directly interact with the client and maintain a good working relationship with the client throughout the duration of the project.
• They will need to understand and accurately communicate the business processes and software requirements to the project teams (from UX/UI Design to assist with the creation of wireframes to the full software development lifecycle).
• Ensure ongoing communication to clarify and confirm business requirements, gather relevant information when necessary.
• You will be required to document applicable processes, business requirements, workflows, user journeys and user stories, including acceptance criteria.
• Collaborate with internal and external stakeholders to ensure that the entire project delivery team has a clear and concise understanding of the project scope.
• Work closely with the QA team and the customer during user acceptance testing to ensure that the applicable business requirements meet the needs of the client's business.
• Assist in the creation of functional specifications.
• Conduct research and analysis to identify areas for improvement and propose innovative solutions.
• Communicate effectively with team members and stakeholders, providing regular updates on project progress. Have a weekly feedback session with the head of PMO.
• Stay updated with industry trends and best practices in business analysis.

• A minimum of 2 years of industry experience in a similar Business Analyst role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in documenting business requirements and creating functional specifications.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of software development methodologies and lifecycle.
• Detail-oriented with excellent organisational and time management skills.
• A Bachelor's degree in a relevant field is preferred but not mandatory.