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German Speaking Customer Service Consultant | Umhlanga On-site

Job in Centurion, 0014, South Africa
Listing for: Cross Border Talents
Full Time position
Listed on 2026-02-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Customer Service Consultant – German Speaker (B2–C2)
On-site | Umhlanga, South Africa
Full-time | 24/7 Rotational Shifts
Salary: R20,000 – R25,000 per month + Benefits

How to Apply

Send your CV to can.dinler or Use Application Form

We are looking for a German-speaking Customer Service Consultant to join our on-site team in Umhlanga. This role is ideal for customer-focused professionals who enjoy problem-solving, clear communication, and working in a fast-paced, international environment.

You'll be supporting customers through various channels, ensuring a high-quality service experience while representing a globally recognized organization.

What You'll Do
  • Handle customer inquiries professionally and efficiently in German

  • Communicate internally in English with team members and supervisors

  • Resolve customer issues with empathy, accuracy, and attention to detail
  • Navigate customer support systems and document interactions correctly
  • Meet service quality, productivity, and compliance standards

  • Work rotational shifts in a 24/7 operation, including weekends when required
What We're Looking For
  • German language proficiency (B2–C2), written and spoken

  • Good command of English for internal communication

  • Matric / Grade 12 qualification (essential)

  • Customer service or call centre experience is advantageous (retail experience is also a plus)
  • Strong communication and problem-solving skills

  • Ability to work in a fast-paced, customer-focused environment

  • Comfortable with rotational shifts

  • Basic computer skills and confidence using support tools

What We Offer
  • Monthly salary: R20,000 – R25,000

  • 1x local flight to Durban prior to start date

  • 20 nights of accommodation, covered at a location selected by Client Company
  • Stable, full-time employment

  • Professional, supportive team environment

  • Opportunities for growth within a global organization

Apply now and take the next step in your customer service career in Umhlanga...

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