DC Controller

Job Summary:

To ensure effective, efficient distribution co-ordination within the Distribution Centre to achieve organisational and client objectives.

Key Responsibilities and Deliverables:

Achievement of sales targets

• Manage sales targets
• Obtain relevant sales information
• Assist with promotional plans and implementation thereof within DC
• Communicate out of stocks to relevant stakeholders regarding
• Client out-of-stocks
• DC out-of-stocks
• Negotiate bulk orders at DC and key stores

Effective administration

• Provide management listing, including:
• Ranging
• De-listing
• Item number
• Provide weekly reports to management on the following:
• Allocations
• Late deliveries
• Queries
• Out-of-stocks
• Service levels
• Overstock
• Problem stores
• Problem with clients and ranges

Customer and client satisfaction

• Assist with arranging of trade shows and expos and ensure that the client is properly represented
• Develop and maintain effective customer relationships
• Meet with Trade/Client marketing managers
• Meet with sales teams
• Meet with category managers
• Conduct regular trade visits

Effective client product distribution

• Meet on a regular basis with DC management team
• Meet regularly with buyers
• Conduct regular meetings with the credit departments
• Provide operational force with timely and accurate feedback
• Manage deliveries:
• Co-ordination
• Suggestions
• Emergency deliveries and orders
• Follow-up on picking slips
• Ensure effective housekeeping of product categories
• Liaise with call centre
• Liaise with DC management
• Communicate buy-in objectives with field mangers
• Resolve / escalate queries

Effective teamwork and self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change as required
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

Key Competencies

Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Performance & results driven

Continuous growth & improvement

Resilience & stress management

Service excellence

Analysis & problem solving

Planning & prioritisation

Quality & detail excellence

Communication