Recruitment Officer

The Recruitment Officer is responsible for delivering effective, high-volume recruitment support across Pedro’s stores in Johannesburg. The role manages the recruitment process for frontline, entry-level, supervisory and junior management positions, ensuring vacancies are filled with suitable candidates within agreed timelines.

The Recruitment Officer will work closely with Store and Operations Managers to understand workforce requirements, build strong candidate pipelines and deliver a professional recruitment experience while maintaining high standards of accuracy, compliance and candidate engagement.

• Manage the end-to-end recruitment process for crew and entry-level store positions.
• Support recruitment for supervisory and junior management positions.
• Review and screen applications against defined job requirements.
• Conduct telephonic and face-to-face interviews and assessments where required.
• Shortlist suitable candidates and provide relevant candidate information to hiring managers.
• Coordinate the recruitment process from initial screening through to appointment.

• Manage multiple vacancies across Johannesburg stores within agreed recruitment timelines.
• Proactively source candidates through relevant recruitment channels and platforms.
• Build and maintain talent pipelines for recurring and high-volume vacancies.
• Support recruitment drives, hiring days and other volume recruitment initiatives.
• Monitor recruitment progress and identify opportunities to improve turnaround times.
• Maintain an active pipeline of suitable candidates to support ongoing operational hiring requirements.

• Partner with Store and Operations Managers to understand workforce requirements and recruitment priorities.
• Provide regular updates on vacancy progress, candidate pipelines and recruitment challenges.
• Coordinate interviews and ensure hiring managers receive relevant candidate information.
• Build strong working relationships with operational stakeholders to support effective recruitment delivery.
• Provide guidance to hiring managers on recruitment processes and requirements where necessary.

• Provide candidates with clear, professional and timely communication throughout the recruitment process.
• Coordinate interviews, assessments and other selection activities.
• Manage candidate offers and ensure all required documentation is completed accurately.
• Coordinate pre-employment checks and verification processes.
• Maintain a positive and professional candidate experience throughout the recruitment journey.

• Maintain accurate candidate, vacancy and recruitment information on the relevant ATS/recruitment systems.
• Ensure recruitment documentation is complete, accurate and appropriately filed.
• Track vacancies and recruitment activity to ensure positions progress within agreed timelines.
• Prepare recruitment reports and provide relevant recruitment updates to management.
• Ensure recruitment processes are conducted in accordance with company policies, procedures and applicable requirements.
• Maintain accurate recruitment records and ensure data integrity across recruitment systems.

• Matric / Grade 12 – essential.
• Certificate, Diploma or Degree in Human Resources, Recruitment or a related field would be advantageous.
• 1–3 years' experience in recruitment or HR administration.
• Experience with in a high-volume recruitment or multi-site environment would be advantageous.
• Experience recruiting or screening candidates for entry-level, frontline or operational positions
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• Experience with in retail, FMCG, hospitality, QSR or another high-turnover environment would be advantageous.
• Experience using an Applicant Tracking System (ATS) or recruitment database
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• Proficiency in Microsoft Office.
• Strong verbal and written communication skills.
• Strong organisational and administrative skills.
• Excellent attention to detail and data accuracy.
• Ability to manage multiple vacancies and competing priorities.
• Ability to work effectively under pressure and meet tight deadlines.
• Professional, proactive and solutions-oriented approach.
• Strong interpersonal skills with the ability to engage confidently with candidates and operational stakeholders.