Senior HR Business Partner

Job Overview The Senior HR Business Partner (HRBP) is a mature, dynamic, proactive, and solutions-driven professional who plays a critical role in aligning HR strategies with business unit goals. This role bridges the global HR agenda with local business needs within the specified business unit, providing expert guidance to managers and employees, and ensuring the delivery of high-impact HR solutions. As a key driver of transformation, the HRBP will lead initiatives to enhance efficiency, standardize processes, and deliver first-class HR services across our teams in Africa.

This role requires exceptional interpersonal skills and collaborative approach, strong project management capabilities, and a results-oriented mindset. Working within a complex, matrixed global organization, the HRBP will, together with other team members, lead local and regional HR initiatives, manage projects with precision, and serve as a trusted advisor to business leaders. Success in this role requires the ability to take charge, drive implementation, and foster strong relationships at all levels of the organization.

Key Responsibilities

• Strategic HR Partnership
• Partner with business leaders to develop and execute HR initiatives that combine global HR strategies with local business priorities.
• Actively participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
• Provide HR knowledge and strategic advice to support the execution of business projects and organizational initiatives.
• Provide hands-on support to managers on key people processes, including performance management, team development, change management and resource planning.
• Handle complex HR data reporting, leveraging advanced Excel skills and an analytical mindset to deliver actionable insights and support data-driven decision-making.

HR Efficiency, Transformation, and Policy Alignment

• Lead and implement projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
• Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
• Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
• Collaborate with HR Centers of Excellence (CoEs) and Shared Service Centers on projects.

EOR Service Delivery, Compliance, and Operational Excellence (Africa)

• Lead and oversee end-to-end Employer of Record (EOR) service delivery across Africa, ensuring seamless onboarding, lifecycle management, and offboarding of contractors.
• Ensure full compliance with local labour laws, tax regulations, and statutory requirements across all operating countries, mitigating legal and financial risk.
• Drive standardisation, efficiency, and continuous improvement of EOR processes, enhancing service quality, turnaround times, and client satisfaction.
• Collaborate with business stakeholders, HR teams, and external partners to optimise delivery models and ensure alignment to commercial objectives and client needs.
• Work closely with HR Centres of Excellence (CoEs), Payroll, Legal, and Shared Services to strengthen governance, reporting, and operational excellence.

Performance and Capability Development

• Provide strategic coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
• Advise, challenge, and coach Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
• Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
• Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.

Compliance and Best Practices

• Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics and compliance.
• Provide hands-on support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
• Actively contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
• Demonstrate strong knowledge of local labor laws, CCMA processes, and employee relations (ER) matters, ensuring compliance and effective resolution of workplace issues.

HR Metrics And Analytics

• Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable…