Ops Specialist: Pricing & Deals

Core Description

• Assist and maintain system pricing and deals across Telkom Business Units. Insert and maintain system pricing and deals for the channel on production systems.
• Ensure effective communication, implementation and support for new procedures, products, methods, and initiatives by compiling document solutions, interfacing with vendors and development teams.
• Product monthly reports on pricing and deals. Be a point of contact to assist with issues and queries. Ensure collaboration between external parties, Device Lifecycle Management, and Products Development/ Management.

• Compiled Statistics

• Receive and analyze request
• Gather information
• Analyze Information
• Liaise with all relevant role-players
• Compile document
• Distribute document

• Management
• Statistical
• Impact
• Progress Reports
• Methods & Procedures

• Provided Support

• Receive and analyze request
• Gather information
• Analyze Information
• Liaise with all relevant role-players
• Feedback to role player
• Compile document
• Distribute document
• Inform role players
• Process request
• Implement solution
• Update information

• Projects
• Policies
• Procedures
• Systems
• Products/ Services
• Campaigns
• Stock
• Supplier related queries

• Coordinated Projects

• Gather information
• Compile master plan/ charter
• Coordinate actions
• Monitor/ track progress
• Liaise with role players

• Business decisions
• Test work
• Business cases
• Ad hoc projects

• Reporting

• Obtain & provide progress reports
• Provide progress reports
• Manage and approve scope changes
• Facilitate IT process
• Implement project and pricing
• Monitor progress/ reschedule

• Pricing system
• Deals pricing

• Broadsheet Marketing and Campaigns

• Categorize products
• Ensure correct pricing of deals are loaded
• Ensure correct device is loaded against deal
• Upload deals on time

• SAP
• OMS
• ARIA

• Computer Software;
  Customer Needs;
  System;
  Project Management;
  Telkom Products & Services;
  Telkom Policies & Procedures;
  Relationship & Stakeholder Management

• Analytical;
  Computer Applications;
  Communicating;
  Information Management;
  Planning;
  Problem Solving;
  Conflict Management;
  Time Management

• NQF 5:
  Higher Certificate/ Advanced National Vocational Certificate

• 3 Years relevant experience
• Experience in the Telkom Retail/ Customer Service environment.