Service Delivery Manager

Join Exxaro Resources as a Service Delivery Manager, based in Centurion, Gauteng. This role is central to ensuring excellence in outsourced contract management and service level achievements across our IT operations. You will be pivotal in defining operational agreements, and managing system performance to ensure reliability and compliance with regulatory standards. Your expertise in IT governance and your strong relationship-building skills with vendors and stakeholders will drive service quality and continuous improvements.

We offer a dynamic work environment that fosters innovation, continuous learning, and career growth opportunities. You will lead and mentor teams, oversee ICT Service Management based on ITIL principles, and support financial management within the IT domain. Exxaro Resources is committed to safety, excellence, and sustainability, making us an employer of choice.

Your role will be instrumental in shaping our future by staying ahead of technology trends and implementing effective OT security best practices.