More jobs:
Help Desk Technician; IT
Job in
Centurion, 0014, South Africa
Listed on 2026-02-24
Listing for:
Techbridge Recruitment
Full Time
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Join a fast-paced, tech-driven environment where you’ll support users, systems, and infrastructure across multiple branches!
Are you a proactive IT support professional with strong troubleshooting skills and a passion for helping users? Do you enjoy working with hardware, software, networks, and Microsoft technologies? If yes, this role is for you!
We’re looking for a Help Desk Technician to provide frontline technical support at the Head Office and regional branch offices.
Responsibilities:
- Provide daily IT hardware and software support for users across branches
- Support systems such as Vision, Workstations, Backup, Printing, basic networking & Microsoft applications
- Assist operational teams with WMS, Office 365, Antivirus, Windows, and branch POS/Back Office (Vision Pro) systems
- Monitor ICT infrastructure and ensure speedy troubleshooting & resolution
- Maintain and update the Asset Register, user configurations, and technical documentation
- Deploy and maintain Firewall and network configurations
- Ensure compliance with IT standards, change control practices, and security protocols
- Matric with Mathematics
- 2+ years’ experience in IT system setup and configuration
- L1 level knowledge in:
- LAN, WAN, Wireless
- Office 365
- Active Directory
- Phones & Printers
- Remote Support
- Hardware & Software maintenance
- Solid understanding of Microsoft environments, endpoint security, and desktop support
- Strong client interaction experience
- An excellent communicator (written & verbal)
- Analytical with strong problem-solving ability
- Highly organised with flawless attention to detail
- Able to work under pressure and meet deadlines
- Proactive with strong ownership and follow-up skills
- A team player with good interpersonal skills
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