Manager Infrastructure and Integration

Education and Qualifications

• Bachelor’s Degree or BTech in Information Technology or related field.
• Microsoft Operations Framework (MOF) certified.
• Information Technology Infrastructure Library (ITIL) certified.
• Minimum of 8 years’ experience in the ICT environment.
• At least 5 years’ experience in a Senior IT Management or leadership role.
• Minimum of 3 years’ proven experience in analysing, implementing, and evaluating IT systems, infrastructure, applications, and cloud environments.

• Strategic Direction and Alignment
  • Contribute to the development of the IT functional strategy and objectives in line with the Strategy.
  • Develop and implement Applications and Infrastructure strategies.
  • Contribute to the development of the IT functional operational plans and KPI’s in support of the function’s strategy and the overall strategy.
  • Assist in driving the implementation of the IT functional strategy, plans and procedures to complement and support the Strategy.
• Operational Leadership and Process Management
  • Provide leadership regarding all the operations of the department from an overall perspective, which includes the provision of ICT Project Management.
  • Review, execute, and monitor the ICT strategy and framework to align with strategic goals, objectives, and departmental operational plan.
  • Provide guidance, expertise, and advice to Management on trends, best practice and applicable policies and legislation to relevant Committees.
  • Drive the implementation of plans, policies, processes, practices, procedures, and systems, ensuring sustainability of business.
  • Ensure the Development of the Application Services capability and initiatives in support of the IT Strategy and EA Planning/Blueprinting processes.
  • Oversee the Design Process for Application Software.
  • Ensure solutions are provided in areas of disaster recovery, data integrity and security.
  • Recommend software technologies in areas disaster recovery, data integrity and security.
  • Infrastructure and Operations Services:
    Provide oversight to the monitoring, controlling, and supporting Infrastructure management by ensuring systems, methodologies and procedures are followed.
  • Ensure that client relationships are maintained both internally and externally.
  • Attend Infrastructure and operations review meetings covering performance, service improvements, quality, and processes.
  • Ensure effective monitoring, control and support of Infrastructure and Operations management services.
  • Governance and Reporting
    • Monitor and report on the Programme management practice development progress against the IT Departmental strategic initiatives.
    • Monitor and report on legislative and statutory compliance as defined by government.
    • Promote sound institutional governance principles through effective planning, maintenance of operations and service standards, management of compliance and risk and participating in governance structures.
    • Manage the strategic relationships and networks with internal and external stakeholders.