Digital Signage Monitoring Specialist

Minimum Requirements

• Exceptional attention to detail and accuracy.
• Strong sense of responsibility and ownership.
• Ability to remain calm and work efficiently under pressure.
• Good verbal and written communication skills in Afrikaans and English, as the role requires communication with clients and colleagues in both languages.
• Good technical aptitude and willingness to learn new systems.
• Comfortable using computers, software applications, and basic troubleshooting tools.
• Ability to follow processes and work independently.

• Monitor digital display systems nationwide using the company's proprietary software.
• Identify and investigate offline screens or system faults.
• Perform basic remote troubleshooting and diagnostics.
• Contact client sites to assist with first-line fault finding.
• Accurately log and route support tickets to the relevant technical teams.
• Coordinate with internal IT teams and field technicians to ensure issues are resolved efficiently.
• Communicate professionally with clients and technical staff via telephone and Whats App.
• Ensure all tickets are updated, closed, and dispatched correctly before the end of each day.

Please note that:
Only shortlisted candidates will be contacted.