Scrum Master MMH

Role Purpose The senior Scrum Master will facilitate self-organising, self-managing Scrum teams to achieve their goals, making use of Agile and Scrum practices, working diligently to identify and eliminate impediments. The Scrum Master will also work to motivate the teams to meet commitments, help manage the team’s relationships with outside stakeholders, coordinate with other Scrum teams and facilitate continuous improvement.

• Minimum of 5 years experience as a Scrum Master
• Relevant degree required.
• Agile certifications such as CSM (Certified Scrum Master), CSP
• Minimum of 5 years’ exposure to Scrum and Kanban
• Knowledge of the insurance industry will be an advantage.
• Knowledge of digital channels (web, mobile etc.) will be an advantage.
• Familiarity with JIRA will be an advantage.

• Act as Scrum Master for one to three teams, providing a learning environment to deliver business value and embodying servant leadership.
• Mentor teams in agile best practices so as to improve velocity, quality, and the delivery of committed stories.
• Tracking and communicating team progress and communicating this to stakeholders to assist them in improving the predictability of delivery to business.
• Assessing the agile maturity of the team and organisation, and coaching teams to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
• Ensure the teams are practicing the core agile principles of collaboration, prioritization, team accountability and visibility.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution or being judged.
• Facilitating getting the work done through motivation and healthy pressure.
• Facilitating discussion, decision-making and conflict resolution.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating stakeholders, especially with respect to grooming, work breakdown, and maintenance of the product backlog.
• Facilitate all team-level agile ceremonies.
• Maintaining relevant metrics that help the team see how they are doing.