Ict Technical Manager

Job Title: ICT Technical Manager (Information and Communication Technology)
Location:
Centurion, Gauteng
Industry: Security | Technical Operations
Type:
Full-Time /
Environment:
Technical, security-focused and operations-driven

Our client, a leading organisation within the security industry, is looking for an experienced ICT Technical Manager to join their Security Department in Centurion. The successful candidate will be responsible for managing and maintaining the technical security ecosystem, ensuring that control rooms, surveillance systems and supporting infrastructure remain operational, secure and optimised. This is a senior technical management position suited to an experienced professional with strong knowledge of VMS environments, IP CCTV, networking, servers, storage and security technology
, combined with the ability to lead technical teams and manage client and vendor relationships.

• Oversee the technical integrity and day-to-day performance of control room infrastructure, including video walls, servers, storage and workstations.
• Monitor system health and proactively identify hardware, network and software issues before they impact operations.
• Develop and maintain backup, failover and disaster recovery solutions for critical security systems.
• Design, deploy, configure and optimise VMS environments such as Milestone, Axxon, Avigilon and Hik Central.
• Manage camera configuration, recording schedules, motion detection, analytics and remote viewing requirements.
• Ensure the integrity of recorded video data and appropriate retention in line with client and legal requirements.
• Lead the technical commissioning and handover of new client sites, ensuring cameras, sensors and access control systems are correctly integrated.
• Manage technical relationships with hardware and software vendors, including Tier 3 support and RMAs.
• Develop and maintain technical SOPs for technicians and control room operators.
• Lead, supervise and mentor a team of technical personnel.
• Conduct technical audits and provide reporting on system uptime, storage capacity, equipment performance and hardware life cycles.
• Provide technical guidance and support during critical system failures and operational incidents.

• PSIRA Grade A registration – mandatory.
• Relevant Degree, Diploma,
  
  B.Tech or National Diploma in Information Technology, Electronic Engineering, Security Management or a related field would be advantageous.
• 7–10 years’ experience within the electronic security industry, with at least 3 years in a management or senior technical/lead capacity.
• Strong experience with VMS platforms, IP CCTV, control room environments and large-scale surveillance systems
  .
• Experience with biometric access control and thermal/AI-based perimeter detection would be advantageous.
• Strong knowledge of networking, including VLANs, PoE and fibre optic infrastructure.
• Good understanding of RAID, NAS/SAN and high-density video storage solutions.
• Experience with Windows Server environments and SQL for VMS troubleshooting.
• VMS certifications on major platforms would be advantageous.
• Strong leadership, analytical and troubleshooting skills.
• Excellent communication skills, with the ability to explain technical information to non-technical stakeholders.
• Valid driver’s licence and own reliable vehicle.
• Clear criminal record and willingness to undergo the required screening processes.

• Senior technical management position within an established security environment.
• Competitive CTC of R60 000 to R65 000 per month
  .
• Opportunity to work with advanced security technology and large-scale surveillance environments.
• Long-term career development within the security and technical operations sector.