X Business Systems Analyst

• Analyse CARF policy, legislative, regulatory, and operational requirements and assess their impact on business processes and systems.
• Elicit, validate, document, and manage business, data, functional, and non-functional requirements across the CARF solution lifecycle.
• Map current- and future-state processes, business rules, user journeys, data flows, interfaces, and reporting requirements.
• Translate stakeholder needs into clear business requirement specifications, functional specifications, user stories, acceptance criteria, and traceability documentation.
• Support the definition and validation of CARF data capture, due diligence, exchange, reconciliation, exception-management, and regulatory reporting requirements.
• Collaborate with solution architects, developers, data specialists, testers, product owners, and business stakeholders to ensure that solutions meet approved requirements.
• Develop test scenarios and cases, support system integration and user acceptance testing, manage defects, and maintain requirements traceability.
• Validate system outputs, data quality controls, reconciliations, and regulatory reports for completeness, accuracy, and timeliness.
• Support release planning, implementation readiness, change management, training, production deployment, post-implementation review, and operational handover.
• Identify delivery risks, requirement gaps, dependencies, and improvement opportunities, and elevate these through the appropriate governance structures.

• Adhere to organisational governance, compliance, ethics, and integrity standards.
• Ensure all work outputs comply with relevant policies, procedures, and legislative requirements.
• Maintain audit-ready documentation for system changes, testing, and releases.
• Support internal and external audit processes and address findings under guidance.

• Build and maintain effective working relationships with team members and stakeholders.
• Collaborate with senior analysts, developers, testers, and business users.
• Actively share knowledge and participate in learning and development initiatives.
• Demonstrate a willingness to learn and progressively take on greater responsibility.

• Adhere to organisational financial policies and cost-control measures.
• Support efficient use of system and operational resources.
• Contribute to reducing rework and operational inefficiencies through quality system support.

• Provide professional and responsive system support to internal users and stakeholders.
• Assist with addressing user queries and operational issues within agreed service levels.
• Support the delivery of consistent, accurate, and reliable system services.
• Contribute to a culture of service excellence and continuous improvement.

• Bachelor’s Degree, BTech, or Diploma (NQF 6–7) in Information Technology, Information Systems, Business Analysis, Computer Science, Finance, Taxation, or a related field.

OR

• Bachelor’s Degree, BTech, or Diploma and at least 3 years’ relevant experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or in a comparable solution-delivery role.

OR

• Bachelor’s Degree, BTech, or Diploma with demonstrated experience in requirements elicitation, process modelling, functional specification, data analysis, testing, and stakeholder engagement.

• Experience in tax administration, regulatory reporting, financial services, crypto assets, digital assets, data exchange, or compliance systems will be advantageous.

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty…