E-commerce Platform Manager

Our client, a leading online retailer, is seeking a strategic and technically proficient E-commerce Platform Manager to oversee and optimize their digital storefront operations in
** Centurion, Gauteng**. This critical role demands a blend of technical expertise, strategic vision, and a deep understanding of customer experience to drive sales and operational efficiency. You will be responsible for the day-to-day management, performance, and evolution of the e-commerce platform, ensuring it meets business goals and customer expectations. The ideal candidate will have extensive experience with major e-commerce platforms, a strong analytical mindset, and a passion for delivering seamless online shopping experiences.

This is an excellent opportunity to lead the technological backbone of our client's online business and directly impact its growth and success.

• Manage the day-to-day operations and maintenance of the e-commerce platform (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Oversee platform upgrades, integrations, and bug fixes, ensuring minimal disruption to business operations.
• Collaborate with cross-functional teams (IT, Marketing, Sales, Operations) to define platform requirements and implement new features.
• Analyze website performance, user behavior, and conversion rates, identifying opportunities for optimization and A/B testing.
• Develop and execute a roadmap for platform enhancements to improve customer experience, site speed, and mobile responsiveness.
• Ensure the platform adheres to security best practices and compliance standards.
• Manage third-party vendor relationships related to the e-commerce platform.
• Monitor website analytics and provide regular reports on key performance indicators (KPIs) to senior management.
• Troubleshoot technical issues and coordinate with development teams for timely resolution.
• Stay informed about emerging e-commerce technologies and industry best practices to maintain a competitive edge.

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• 5+ years of experience in e-commerce platform management or digital product management.
• Proven experience with one or more major e-commerce platforms (e.g., Magento, Shopify Plus, Big Commerce, Salesforce Commerce Cloud).
• Strong understanding of web technologies, APIs, and system integrations.
• Proficiency in analyzing web analytics data (e.g., Google Analytics) and translating insights into actionable strategies.
• Experience with A/B testing and conversion rate optimization (CRO) methodologies.
• Excellent project management and organizational skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Experience managing budgets and vendor relationships.
• Knowledge of SEO principles and their application to e-commerce platforms.

• Competitive salary commensurate with experience.
• Opportunity to lead and shape a critical business platform.
• Access to professional development and training opportunities.
• Collaborative and innovative work environment.
• Comprehensive benefits package.

Make a significant impact on the growth and success of a leading online business in
** Centurion, Gauteng**.