IT Warehouse Coordinator

Closing Date: 2026/03/04

Reference Number: SHO
260218-4

Job Title:

IT Warehouse Coordinator

Job Type: Permanent

Location – Country:
South Africa

Location – Province:
Western Cape

Location – Town or City:
Centurion, Gauteng

The purpose of the IT Warehouse Coordinator is to provide efficient administrative support in coordinating the delivery, reception, maintenance, repair or replacement of IT equipment, as well as executing admin‑related query support for IT warehouse operations. This role closely co‑operates with IT maintenance suppliers, whilst applying extensive knowledge in the reconciliation of hardware repair, replacement and the billing thereof to enable efficient IT warehouse services to the stores.

The role helps to manage the flow of IT equipment and stock, ensuring efficient and accurate processing, organizing, and safe storing of inventory, including the physical handling of IT equipment from Receiving Bay through to warehousing and dispatch. This role interacts with relevant warehouse systems and processes for logistics and stock management to effectively capture continuous updates regarding IT equipment.

• Job Category: IT

• Oversees/Co‑ordinates and communicates IT hardware parts stockholding kept by IT Shoprite in order to support the maintenance calls.
• Manages Personal Protective Equipment (PPE) and expense items stockholding for the IT warehouse department.
• Physical offloading, processing, packaging and dispatch of IT equipment according to agreed standards and timelines.
• Taking inventories of stock and products, ensuring that they are safely and properly stored.
• Execute correct stock selection as requested on the issues documentation and packing stock according to agreed layout.
• Scheduling of stock provisioning to staging area for imaging.
• Assist with shipping equipment, packing, labelling and palletising during peak times.
• Maintain turnaround of secondhand or returned equipment with the provisioning officer, label and catalogue returned equipment.
• Execute basic tests and refurbishments on equipment to properly separate and allocate usable equipment from e‑waste and prepare e‑waste donations to CSI.
• Execute good housekeeping of work area, and maintenance of the warehouse aisles and shelves as per safety and load requirements ensuring.
• Perform proper stock handling in equipment maintenance, packing material stock holding, PPE maintenance.
• Ensure stock rotation on stock issued.

• Receives and processes all quotes for new equipment via email, incident reports or specific work orders.
• Checks the validity of hardware quotes against JOB cards, Incident numbers, history of device and store and sets guidelines for the maintenance contract.
• Checks and Validates maintenance quotes submitted for the replacement of IT hardware stores not covered by maintenance agreements.
• Applies sound judgement on value of items against the quote to determine appropriate workflow and source of equipment supply i.e., maintenance company, Shoprite stockpile of part or placing a new order on SAP procurement.
• Co‑ordinates and processes Shoprite purchase/work order documentation with suppliers for installation, calibration work etc., this includes validating the requests with source documents to substantiate the order.
• Co‑ordinates the delivery of equipment and communicates with the relevant Shoprite IT team or suppliers on equipment or parts installation, calibration, etc.
• Reconciles the monthly billing statement from suppliers for repaired, replaced, and scrapped pin pads across the Shoprite estate prior to senior IT management/exec’s approval of the order.
• Applies IT hardware knowledge to co‑ordinate the ordering and delivery of IT hardware systems to stores in various regions, and prepare financial stock take kit.
• Build and maintain good working relationships with hardware and service suppliers to obtain track lead times for deliveries, deadlines, etc.
• Apply extensive knowledge of the SAP GRV and Order system, Helix incident and workorder platform, pulse procurement as well as Excel to execute functions within the role.
• Act as a sole point…