Branch Admin Manager

Job category: Transport and Logistics Management

Location: Centurion

Contract: Permanent

Remuneration: Market Related

EE position: No

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.

Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.

This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.

We are passionate about what we do, passionate about Retail and service excellence.

Let us be part of your solution.

ARE YOU OUR NEXT BRANCH ADMIN MANAGER?

City Logistics is seeking a Branch Admin Manager for our Centurion Branch.

The Branch Admin Manager is responsible for all branch administrative, financial, and IR/HR governance, ensuring the integrity of payroll inputs, labour cost management, financial controls, and reporting accuracy. The role provides structured business support to Operations, Transport, Branch Customer Service, and the Branch Manager, ensuring alignment with Head Office Finance, IR, and HR requirements.

The Branch Admin Manager ensures the branch operates with strong internal controls, accurate and compliant documentation, disciplined administrative processes, and timely reporting to support operational, financial, and people-related decision-making. This role also ensures that the Wages Clerk and Finance/HR Administrator deliver accurate, compliant administrative, payroll, and HR support while maintaining strict alignment with Head Office HR, IR, and Finance governance requirements, supporting the branch without duplicating Head Office functions.

• Own all branch administrative processes, ensuring compliance with SOPs and governance requirements.
• Oversee document flow across inbound, outbound, transport, operations, and customer service.
• Ensure accurate and secure management of PODs, manifests, waybills, checklists, compliance documents, and internal reports.
• Maintain filing systems (physical and digital), ensuring accessibility and auditability.
• Monitor and manage admin workloads, task allocation, and team performance.
• Validate all payroll inputs, including overtime, allowances, deductions, and leave.
• Reconcile labour broker invoices, timesheets, and cost allocations.
• Ensure biometric/time and attendance accuracy and resolve discrepancies.
• Track overtime percentages, absenteeism trends, and labour cost variances for the Branch Manager and Operations Manager.
• Support cost control by monitoring branch financial drivers, including consumables, stationery, utilities, overtime, and equipment.
• Prepare monthly cost variance reports for the Branch Manager.
• Support disciplinary processes through document preparation, scheduling, and recordkeeping.
• Ensure compliance with council requirements, labour legislation, company policies, and HR standards.
• Provide administrative support to the Operations, Transport, and Branch Customer Service teams.
• Assist Operations with reporting accuracy, including volumes, write-offs, returns, and exceptions.
• Serve as the primary liaison between the branch and Head Office Finance and HR for escalations, queries, and approvals.
• Provide leadership, supervision, and daily oversight to the Wages Clerk and Finance/HR Administrator, ensuring clarity of roles, task ownership, and performance expectations.
• Allocate and manage daily, weekly, and monthly administrative tasks, ensuring workload distribution and deadline compliance.
• Review and validate all work produced by the administration team, including payroll inputs, reconciliations, HR documentation, and financial records, before submission to Head Office Finance or HR.
• Conduct regular performance check-ins, coaching discussions, and skills development support for administration team members.
• Enforce compliance with internal controls, SOPs, HR policies, Finance governance, statutory requirements, and POPIA within the administration team.
• Ensure confidential handling of all employee, payroll, financial, and branch documentation.
• Address errors, backlogs, non-performance, or procedural breaches within the administration team promptly and fairly.
• Manage attendance, punctuality, professionalism, and operational discipline of all…