Field Service Engineer

Job Description

As a Colour Pro-Print Technician you will be part of a team who will be servicing, maintaining, and optimizing award winning Canon mono and color production Print devices for our customers. The work is varied and so if you enjoy working in a fast-paced environment, being part of a team and have accurate and excellent time management skills, then this is a great opportunity to develop your career.

• Perform routine maintenance, repairs, and troubleshooting of image PRESS printers.
• Keep abreast of software updates, bulletins and other technical information related to Pro-Print devices.
• Ensure printers are calibrated and profiled for optimal colour accuracy.

• Develop and implement colour management workflows, customised to the customer’s print environment.
• Create and manage ICC profiles for various printing conditions.
• Establish best practice standards and verifications for repeatable, consistent production results.

• Monitor and maintain high print quality standards.
• Conduct regular print quality checks, repair and make adjustments as needed.
• Monitor paper quality.

• Provide technical assistance to operators and customers.
• Troubleshoot colour-related issues and resolve problems efficiently.

• Train operators on colour printer operation, maintenance, calibration and colour management.
• Compile and maintain

Experience & Qualifications :

• 3 – 5 + years of experience in digital colour printing and colour management.
• Strong understanding of colour theory, advanced colour managements, and ICC profiling.
• Proficiency in colour printer operation, maintenance, and troubleshooting.
• Experience with colour management software (e.g., Adobe Color, EFI Colour Profiler Suite, Prisma Sync Tools.
• Understanding of design software common to print like Photoshop, Illustrator, Corel Draw and Inkscape.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, pressure environment and prioritize tasks effectively.