Student Advisor

Optimi has an opportunity for highly motivated and target-driven individuals to join the team as Student Advisor. You must have strong communication skills, the ability to persuade others to appreciate the value of Optimi’s products, deliver exceptional guidance and customer service, and remain composed when faced with challenges.

• Grade 12
• Minimum 2 years’ experience in a similar role
• Well-spoken with a strong command of English (verbal and written communication)
• Proficiency in Microsoft Office Suite

• Achieve weekly and monthly targets to contribute towards achieving overall business targets.
• Maintain high performance on metrics such as calls taken, time spent on a call, Whats App conversations, emails sent, and tickets answered.
• Ensure the proper use of leads through effective and efficient engagement.
• Nurture leads along the sales funnel and follow up on high-converting leads.
• Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.
• Manage cancellations from the sales department.

This position is based in Centurion.