Pharmacist Assistant QPB - s Ceres

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Ceres

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
• Administration of scripts and/or any other claiming/capturing related procedure.
• Accurate and complete handling of all profiles worked on.
• Interact with health care professionals where needed.
• Problem solving and follow up of queries.

• Interact with customers via telephone or other means regarding medication and Healthcare Services.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.
• Patient Profile management.
• Assist with Chronic authorizations.
• Liaison with all other departments.
• Ad hoc requirements as per operational requirements.

• SAPC and relevant legal knowledge.
• Sound knowledge of the chronic authorization process and procedures.
• Customer service orientated.
• Ethical working practice and compliance.

• Computer literacy (MS Office).
• Customer service orientated.
• Accuracy and attention to detail.
• Bilingual with English.
• Adaptable to assist with various departmental duties.
• Initiative to provide patient satisfaction.
• Adaptability.
• Positive attitude.
• Work under pressure.
• Adhering to Principles and Values.
• Working with People.
• Delivering Results and Meeting Customer Expectations.

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.

• Further Education and Training Certificate Pharmacist Assistance (Essential).

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.