Guest Attendant

Guest Attendant – Hotel Management and Consulting, Inc. – Wood Spring Suites, Ceres, CA

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

• Front Office Operations: daily property operations including reservations, renewals, check-outs and check-ins; review and approval of front office paperwork and reports.
• Guest Services: ensure guest needs are met; conduct tours for potential guests and close sales; fulfill special guest requests such as linen exchanges.
• Laundry Duties: complete all laundry responsibilities including washing, drying, folding, organizing linens and towels; maintain clean, organized laundry area.
• Cleaning & Maintenance: perform cleaning tasks as needed, such as vacuuming, dusting and sanitizing public areas; ensure supplies are stocked and distributed.
• Sales & Marketing: assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures: know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management and problem‑solving skills.
• Proactive in solving problems.

• Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

• Hourly rate: $17.25 – $19.25, depending on experience.
• Daily Pay Access: flexible pay options to access earnings when needed.
• Medical, dental and vision benefits for full‑time employees, plus paid time off.
• Employee Assistance Program: complementary benefit to assist with personal or work‑related concerns.
• Career growth: opportunities for advancement within the company for dedicated employees.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”.

These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.

Entry level

Full‑time

• Management and Manufacturing
• Industries:
  Hospitality