Deskside IT Support

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• Install/configure PC operating system software and standard application
• Configure hardware and software client computers and other devices prior to installation
• Upgrade current desktop with new system, update image and OS provided by customer
• Deliver/Install assets
• Install new releases of supported software on computers
• Initialize computers as needed in conjunction with install/migration/upgrade
• Verify desktop is fully functional following the install/migration/upgrade process
• Provide technical assistance during install/conversion as requested
• Provide parts and labor for all service needed for computers and related devices for both in‑warranty and out‑of‑warranty issues
• Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
• Maintain asset/parts inventory
• Provide technical support services for hardware and software on computer and related PC attachable devices for issues routed from Helpdesk
• Terminate, dispose of, and relocate assets as needed

Location:

Orange County, CA

Job Status:
Full Time

Workdays: M-F 8 Hours Daily

Duration: 8-12 Months Contract

On-site Deskside Support Job Description

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