Air and Ocean Export Coordinator

This is an excellent opportunity for a detail-oriented logistics professional with experience in international freight forwarding and export operations who can manage shipments efficiently while delivering excellent customer service.

• Competitive salary of up to $65,000 per year, depending on experience.
• Opportunity to join an established international freight forwarding business.
• Supportive team environment with opportunities for professional development.
• A varied role offering exposure to both air and ocean export operations.

• Coordinate and manage air and ocean export shipments from initial booking through to final destination.
• Prepare and process export documentation, ensuring accuracy and compliance with international shipping regulations.
• Arrange bookings with airlines, ocean carriers, trucking companies, and other logistics providers.
• Communicate with overseas agents, customers, carriers, and vendors to ensure smooth shipment coordination.
• Prepare shipping instructions, commercial documentation, bills of lading, and air waybills as required.
• Monitor shipment milestones, track cargo movements, and proactively resolve any delays or operational issues.
• Ensure compliance with U.S. export regulations, including AES/EEI filings and other relevant customs requirements.
• Obtain and negotiate freight rates with carriers and service providers where necessary.
• Maintain accurate shipment records and ensure all operational files are completed in line with company procedures.
• Coordinate with internal departments to ensure timely invoicing and efficient shipment processing.
• Provide customers with regular shipment updates and maintain strong working relationships.

• Previous experience in an international freight forwarding environment handling both air and ocean exports.
• Good understanding of export documentation, international shipping procedures, and U.S. export compliance.
• Experience with AES/EEI filings and coordinating shipments with overseas agents.
• Strong organisational skills with the ability to manage multiple shipments and deadlines simultaneously.
• Excellent communication and customer service skills.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency with freight forwarding software and Microsoft Office.