Korean Bilingual Logistics Associate; Inside Sales Representative

The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries:
Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS).

• Identify and engage potential clients through cold calls, sales tools, and market research.
• Prepare and present tailored logistics proposals covering warehousing and distribution (W&D) and freight forwarding services.
• Actively participate in bid processes and follow up on opportunities.
• Explore upselling and cross‑selling opportunities within new and existing accounts.

• Manage the full sales cycle from lead generation to contract closure.
• Achieve assigned sales and profitability targets.
• Track pipeline and follow up on potential opportunities using CRM or sales tools.

• Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals.
• Work with the Legal team to review and finalize contracts.
• Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals.

• Serve as the primary contact for customers, ensuring smooth service delivery.
• Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity.

• Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.
• Coordinate with the Claims/Customer Service team to resolve complaints and service‑related issues.

• Build and maintain strong client relationships, providing updates, service information, and industry insights.
• Ensure customer satisfaction by proactively addressing potential issues.

• Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.
• Coordinate internal resources to support account growth and service quality.

• Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.
• Share insights on market trends, competitor activities, and potential opportunities.

• High School diploma required;
  Bachelor’s in Business, Marketing, Logistics, Supply Chain, or related field preferred.
• 3 + years of experience in logistics, 3PL, or sales is highly desirable.
• Proven sales experience in logistics, freight forwarding, or related industries.
• Experience with consulting‑based logistics proposals a plus.
• Experience in warehousing and distribution (W&D), FTL, LTL, or freight forwarding services is highly preferred.
• Proactive, positive attitude with strong relationship‑building and business development skills.
• Understanding of logistics operations, pricing, and financial basics (AR/AP).
• Excellent communication, presentation, and problem‑solving skills.
• Strong organizational skills and ability to manage multiple priorities.
• Self‑motivated, enthusiastic, and a team player.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Willingness to travel up to 30% in the U.S.
• Fluency in both Korean and English is required.

Pay Range: $23.5/hour to $31.5/hour

Benefits:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• paid sick leave
• life, accidental death & dismemberment (AD&D), and long‑term disability (LTD) insurance
• optional voluntary life/AD&D coverage

Benefits are subject to eligibility and applicable plan terms.

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