Collections & Recoveries Leader: Customer Outcomes
Listed on 2026-10-19
-
Management
Banking & Finance, Financial Manager -
Finance & Banking
Banking & Finance, Financial Manager
Volkswagen Group UK is seeking a Collections Team Manager to lead a team responsible for the fact-finding, negotiation and resolution of customer accounts in arrears, ensuring fair outcomes while protecting long-term relationships.
You will coach and develop Advisors, drive FCA compliance and KPIs, manage workloads across telephony and administration, and collaborate with stakeholders to deliver compliant, high-quality customer outcomes.
We are looking to fill the Collections & Recoveries Leader:
Customer Outcomes position at Volkswagen Group in Seer Green, England, United Kingdom.
We appreciate your interest in this position.
Join Volkswagen Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Collections & Recoveries Leader:
Customer Outcomes role at Volkswagen Group, based in Seer Green, England, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).