Collections Team Lead: Fair Outcomes & Compliance
Listed on 2026-10-19
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Management
Regulatory Compliance Specialist
VWFS UK is seeking a Collections Team Manager to lead a team in arrears recovery, ensuring fair outcomes while protecting customer relationships. You will drive FCA-compliant decisions, coach staff, and collaborate with stakeholders to improve efficiency across telephony and administration channels.
The role emphasizes developing high-performing teams, maintaining quality standards, and deputising for Collections Operations Manager when needed.
We are looking to fill the Collections Team Lead:
Fair Outcomes & Compliance position at Volkswagen Group in Chalfont St Giles, England, United Kingdom.
This opportunity is part of our work in Finance, Management & Operations.
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Collections Team Lead:
Fair Outcomes & Compliance role in the description above.
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